Residential Customer Satisfaction Survey


Please help us continue to offer you exceptional service by answering the following questions.

First and Last Name:  
Address: 
Email address: 
Date of last cleaning:  



1. How would you rate the quality of the following services:

Floors: Excellent Very Good Good Fair Poor
Dusting: Excellent Very Good Good Fair Poor
Kitchen: Excellent Very Good Good Fair Poor
Bathrooms: Excellent Very Good Good Fair Poor
Bedrooms: Excellent Very Good Good Fair Poor
Living Rooms: Excellent Very Good Good Fair Poor
Ceiling Fans: Excellent Very Good Good Fair Poor
Window Sills: Excellent Very Good Good Fair Poor



2. How would you rate the maid service you have received from our house cleaning staff?

  Excellent Very Good Good Fair Poor



3. How would you rate the level of service you have received from our office staff, including sales and quality assurance?

  Excellent Very Good Good Fair Poor



4. Do you receive a return phone call promptly?

  Yes No



5. How would you rate the attitude/friendliness from our office staff?

  Very Friendly Somewhat Friendly Fair Poor



6. How would you rate the attitude/friendliness of your Maid(s)?

  Very Friendly Somewhat Friendly Fair Poor



7. Would you recommend our service to your friends or family?

  Yes No
  Why or why not?



8. What do you like best about Maid To Sparkle’s Cleaning Service?

 



9. Any suggestions you have to improve our services are greatly appreciated!

 


 

 
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